The Service and Support Administration Department is where individuals gain information and services at the Belmont County Board of Developmental Disabilities. Eight SSAs, or service coordinators, help individuals and their families determine the services and supports they need and want and then make certain they receive them. Each SSA has a caseload of approximately 30 individuals. For each person they provide the following:

• Establish eligibility for services
• Assess needs
• Facilitate development of Individual Service Plans (ISP) and revisions
• Establish budgets
• Help individuals select provider(s) for their services
• Continually monitor the ISPs to make certain each person not only receives the services identified in their plan, but that they are also satisfied with them.
• 24-hour emergency pager system
• Maintain the Waiting List for residential services and inform individuals annually of their status on that list.