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The Board’s Service and Support Administrators, or SSAs, link over 500 people to the supports they need and want to create the kind of life they want to live. The SSA helps coordinate supports like transportation, residential, employment, and day habilitation. They also monitor the supports to make sure people are satisfied. Per rule, SSAs must perform the following functions:

  • Establish eligibility for services

  • Assess needs

  • Facilitate development of Individual Support Plans (ISP) and revisions

  • Establish budgets

  • Help people select provider(s) for their services

  • Continually monitor the ISPs to make certain each person receives the supports identified in their plan and are satisfied with them. Our person-centered plans change as often as necessary when new opportunities or challenges arise.

  • Provide crisis intervention through a 24-hour emergency system

For more information about Service and Support, call 740-695-7433 ext. 311.

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